PAYING FOR A POLICY I KNOW NOTHING OF

As I'm writing this complaint I am both disgusted and disappointed by Nedbank. My father opened a bank account with you guys about a few years ago he had no idea that also a cover for accidental death was added onto his account until he received numerous SMS' telling him about his policy that will get canceled since there was not enough money in his bank account. In May he went to query this at the Nedbank Khayelitsha Mall branch and the lady who spoke to him had the guts to tell him that she has the same problem on her account where she pays for covers she did not take. He was given a phone to contact the Call Centre to assist, he requested for the cover to be canceled. By surprise yesterday my father went to check his bank balance and still an amount of R200 was getting debited on his account and also received a letter telling him that the changes he requested had been made, instead of canceling they added more things on this 'so called' policy. To show that my father never authorized this nonsense he has S. Ndlazulwana born on the 17/10/14 as his beneficiary, he has no child or family member with this initial or birth date. Opening policies with out authorization is *****!!!!!