RM
Ramantsibua M

1 reviews | Active since Mar 2015

29 Feb 2016, 01:58

Paying and not receiving statements

I have requested statements several times but i dont receive it, i even make it simple for you to send it via my email address, but you dont. I am not sure if you are doing that deliberately so that i should continue to pay you until Jesus Comes back. I will stop paying even if it puts me in the red but its ok because i dont know how much much i am owing, maybe i am done with the payments, i cannot prove...please make a plan... I am referring to the personal loan account i have with you. My email address that you can use for my statements, is [Email Removed] and will be happy if you can send a detailed statement.

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Replies (1)
Nedbank
Nedbank's reply29 Feb 2016, 09:31
Official
Hello tommymokgotla,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team