PAY FOR REPLACEMENT CARD

<p>In December, i went to draw money from the ATM. To my horror the ATM took my card, in a panic i rushed home to call Nedbank and stop my card. In no time my card was stopped and a replacement card was ordered. on the 4th of January a debit went through on my account for R120.00 for the replacement card. why am I liable to pay for the card if the ATM took it, and why was i not informed that there would be a charge on my account for this, nothing was mentioned in the call with the consultant, nor did i receive an sms stating that there would be a charge to my account for the replacement card. this is not the way to do it Nedbank...</p>