Pathetic - worst service ever

If I could give zero starts, -10 or a poo emoji that is what I would rate this bank. Endless struggles, my personal banker is pathetic and never gets back to me. They have debited extra money to my credit card and get how ridicules this is, to refund me from my Nedbank credit card to my Nedbank current account will take three days. How does this make sense? Making a payment from Nedbank to Nedbank shows immediately, how is it possible that a simple refund takes three days? Does Nedbank bank with a different bank? If I was Nedbank I would do that, because Nedbank is the most pathetic bank. I will be moving all my accounts and will get as many of my friends and family to do the same. Your clients does not matter to you at all. I handed my car in for a service and now I can't access the money showing that it is available because they made mistakes. Nedbank WILL rent me a car or pay for my Uber that I will need to get to work tomorrow. I am glad that Nedbank can afford to loose a couple of clients.