Pathetic unprofessionalism and ineptitude

16 July I sent clear and specific instructions to my banker to cancel my credit card and to debit the very small outstanding amount of R21 from my cheque account. He ensured me it would be completed withint 2 to 3 days. Then there were delays and more promises. Not yet done. The excuses and delays are truly pathetic. For heaven's sake, my instructions are valid, clear and unambiguous. Please..DO YOUR JOB.