1 reviews | Active since Aug 2010
Pathetic systems infrastructure at Nedbank
Why do Nedbank not actually get decent proper systems in place??? Your SST machines at Southdale branch are always out of paper, or offline. A new SST machine has been sitting in the entrance for almost a month, and it STILL doesn't work!!! But Nedbank will happily print a statement at enquiries for you, and then CHARGE you for the privilege. Getting them to reverse the charges because the SST machine wasn't working is a total mission, and it feels like they are doing YOU a favour. Incompetence abounds.<br> <br> And I notice that Nedbank still closes its ATMs after 10pm at night with a roller shutter, while all the other banks see fit to keep their ATMs open and operating, all day every day. Whoever thought this policy up is a proper *****. If you are thinking of moving you business to Nedbank, think again. They just don't care anywhere near what their marketing campaigns would like you to believe. <br> <br> And watch, they will try to take the response to this complaint away from HP. I want a reply and justification here, below this. What's the bet that Nedbank won't do that!! <br> <br> And the poor employees in the branches take the flack. Shame. You can see how much they despise their jobs. Le sigh. :(
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
