Pathetic servise

<p>A ********** transaction took place in my account on Wednesday early hours of the morning, a purchase using my card was done in Brazil, how a bank allow a transaction in Brazil to take place when I haven’t advised them about any travelling, yes ***** happens but it bothers me that the Falcon department did not see it. I called Nedbank and a consultant answered but still had to transfer me to the Cheque Accounts Department, the consultant from the Cheque Account Department also could not assist and had to transfer me to the Lost Cards were I reported the ***** and consultant advised me that they will block my card and then transfer me to the ***** department, why did I have to speak to some useless people? Now Nedbank charges me R120 for a replacement card, like what the hell? Reverse that damn charge and compensate me the phone bill I had to spend talking to your useless agents.</p> <p> </p>