MS
Marietjie S

1 reviews | Active since Jul 2015

29 Jun 2016, 12:25

Pathetic services from Nedbank

<p>My father passed away a few months ago and we notified the bank to release his investment. They still have not paid the money into the Estate account. This has put us in a very difficult situation regarding finances for my mother. We have emailed, phoned and even visited the branch with no luck what so ever.</p> <p>Don't you think it's a bit pathetic from your side Nedbank? </p> <p> </p>

0
Replies (1)
Nedbank
Nedbank's reply29 Jun 2016, 12:27
Official

Dear Marietjie,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team