1 reviews | Active since Oct 2016

13 Oct 2016, 05:49

pathetic services

<p>i have been banking with nedbank for over two years in which i have been working for the same company and my salary been deposited into the same account recenmtly theyve upgraded me to a platinum cheque account and approved me for an overdraft facility i napp**** for personal loan to free up all of ,y other credit and pay one installment to my bank so that in the new year i can buy vehicle threw them inwasnapproved for 90 thousand however i requested for 60k all docs submitted and signed after a week i get an sms sayin loan declined called branch to ask for reason i was told that unable to confirm employment theres nothing they can do however i should remapply in 30 days which i did approved again docs submitted 2days later again declined on reason commercial underwriting agreements whatever the hell that means when i requested a more clear reason consult could not give any answers i called th relevant dept on nmerous occasions where i have been transferred and transferred without being helped which costed me over 1000k worth of airtime in a day i habe sent emails upon emails yet no reply please an someone assist</p>

0
Replies (1)
Nedbank
Nedbank's reply13 Oct 2016, 07:39
Official

Dear Tino,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team