1 reviews | Active since Oct 2010
Pathetic Service yet again
Pathetic Service yet again from Nedbank..<br> <br> This time I open a current over the phone. It has been 3 weeks no one has bothered to contact me.<br> <br> I finally received my card last Monday and was told i should go to my nearest branch to activate my card and set my pin. I went to Nedbank in Bay Side mall to do all of this. I was informed that the card could only be activated via the call center<br> <br> Today I phoned again to find out what is going on. I was told there is a FICA hold on my account and that I must go to the branch nearest to me.<br> <br> the call center sends me to the branch and the branch tell me i must deal with the call center.<br> <br> I feel this is PATHETIC service yet again from nedbank.<br> <br> once again there is no one at the call center or branch to solve ones banking needs. <br> <br> <br>
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
