PATHETIC SERVICE, PROFIT BEFORE CLIENTS

<p>I have been a client of Nedbank since for the past 3 years, I have a personal and business account held at Carlswald, I have been content with the services until today, I visited the branch in May and requested that a bundle package be added to my business account to save on fees as done with my personal account, I then started use my business account as normal as I believed that I was on a bundle package, however in June my service fees were high so I sent a email to&nbsp;*** as well as the bank manager ***, I received no response, then again this morning when my account was reconciled the bank charges were excessive, I called&nbsp;*** at the branched to log a query, I then received a call at 15h00 from&nbsp;*** to be informed that because of the scoring on my business account, it couldn't be moved to a bundle account, so I asked&nbsp;*** as to why I was only informed of this 2 months later to which she couldn't explain, furthermore I was not requesting credit or loan facilities, just a bundle service to save me money on charges what does this have to do with credit scoring, the only reply from *** and&nbsp;*** was that how Nedbank operates, so does Nedbank rather want to charge excessive fees to business client (almost twice the bundle fee) rather than save them money, my personal account is on a bundle service and score didn't affect Nedbank offering the service, Nedbank can make more money without a business bundle account as a business transacts more, PLEASE DO NOT USE NEDBANK FOR YOUR BUSINESS BANKING NEEDS AS THEY DO NOT CARE YOU AS A CLIENT OR YOUR BUSINESS AND WITH RATHER LINE THEIR POCKETS WITH YOUR HARD EARNED MONEY!!!!!!!!!</p>