pathetic service nedbank eastrandmall

<p>On the 2017-01-31 I opened a business account with nedbank. It took them 3 weeks to get me my bank card. 1st they took down my wrong details on there systems and no one calls me with feedback I have to waste my time from work to go there or call raising my cellphone bill. Nedbank eastrand mall then put another person name on my bank card when it dI'd arrive. The branch manager Dorris ratshikomba has been no help when I call her the phone just rings I leave numerous messages for her to call me back but to no avail. Her receptionist Ernest and fahima takes the messages but don't respond.the lady I was dealing with thobile maduma is always off sick and never returns emails or calls. I also requested a speedpoint from nedbank and stated to them this is a existing business with the previous owners banking at nedbank. I told them I'm currently using the old owners speedpoint and he is charging me a fee plus the bank charges so I need a speedpoint ASAP. The lady from speedpoint division drusilla told me I must tell the old owners to leave with there speedpoint and I must tell my customers pay cash. It took nedbank the whole month of February and I got no feedback or speedpoint. This is pathetic service from nedbank eastrand mall from the branch manager to the staff till receptionit. </p>