pathetic service from personal loans

<p>my husband app**** for a personal loan in April for the reason of consolidating some debt and for a balloon payment on a vehicle. we needed the amount paid for the vehicle by no later than 30 april 2016. there were issues after issues. my husband and i mustve spoken to atleast a 100ppl. we posted onto twitter spoke to nedbanks call centre. management team leaders it didnt matter. we were approved for more than a week but no one could tell us why the money wasnt being paid out. on the advise of one of your ladies at a branch we app**** at another bank and were paid out in less than 24 hours. we phoned nedbank and told them to cancel they even phoned back(first time in the two weeks that we batlled) trying to get us to reconsider to take the loan. we said there is no ways. then all of a sudden payments s****ed coming into our account(they also settled accounts even after we told them to stop , it has caused such a mess up with everything. we have never experienced such incompetence. we have had to run up and down with this issue. phonecalls and our personal time. i am considering logging a complaint with the ombudsman we were really treated terribly. have never been in arrears. never late with any of our payments and guess what nedbank will never ever ever ever see us again. you have lost both myself and my hussband as clients and hopefully anyone else reading this will be warned against your incompetence.</p>