PATHETIC SERVICE from NEDBANK INSURANCE

I have an outstanding query with Nedbank Insurance since January 2020. No response to phone calls or emails.

Eventually in April 2020, i receive a reference number (CMS***) and was allocated a consultant, Sanette Marx to assist , after logging a complaint to the complaints department.

Well - its been another 25+ days - and still no response or assistance from Nedbank!

I shudder to think if this policy will even pay out if ever the time comes - when making a simple servicing change seems to be challenge for this team.

Despicable service Nedbank - Truly pathetic!

Pat Naidoo