Pathetic service!!

"And who understands your needs better than the bank you already trust to handle your money matters? ironically does Nedbank really understand???they don't understand and really don't care about their clients. The worst bank to deal with. I submitted a claim on the 10th June 2021, a burglary at our home, if that alone is not stressful enough!! I have been getting the run around from pillar and post and the claim still not finalised and repairs still not done!!!