PATHETIC SERVICE!!

AFTER 3 MONTHS OF OPENING MY 90YR OLD MOM'S ACCOUNT TO TRANSFER TO OPTIMUM PLUS ON APP, THE APP STILL DON'T WORK!!

MY MOM LOST OUT ON 3 MONTHS INTEREST OF 8.5%!!

AFTER MANY CALLS, EMAILS & FACEBOOK MESSAGES, NO LUCK!!

NEDBANK IS PATHETIC!!

MUST WE GO TO ANOTHER BANK ??!!