Pathetic Service by Nedbank

I don't even know where to start. I have been a Nedbank client for a while and had quite a number of accounts with them. This year I got a vehicle and traded the old one, which was on MFC, however i cannot not see my new vehicle on the Nedbank profile. I called a call center they send me to the branch. Went to the branch they first told me i must call the call center. After i lodged a complaint they said the branch can do it.

Few days down the line I decide to "dodge work and go to the branch, sat there for an hour and a half while they try. At the end i get told only the call centre can as they are not able to link the account.

I mean really? for a client who has a premium account, Home Loan, Credit Card, Vehicle insurance and a Vehicle finance, this is how you service them. I do not have milions in my account, and don't qualify to be a private banking client, but hey if you have accounts worth more than R1.5m, and a regular client, something should give.

If i was a new client I would understand but being an old client who has multiple accounts this is a shamefull service from Nedbank.