PATHETIC Service at Nedbank.

PATHETIC service. My daughter has emigrated to UK, so she had to give me Full Power of Attorney on her accounts. On the 26th of October we went to the Hazyview branch. After waiting about 15 minutes outside, a staff member came out and asked us what we wanted to do. After telling her she informed us that the branch was closed for renovations. We then went to the Riverside mall branch in Nelspruit only to find out that both branches in the mall were closed for renovations!! We had to go to Ilanga mall also in Nelspruit. Eventually we were helped there with the power of attorney. Furthermore she requested that her card be forwarded to the Marsh st. branch in Mossel Bay with my cell no. for the notice to collect. Today 28th November 2022 I went in to the Marsh st. branch to enquire about the card and was informed that it was at the White River branch and she would have to give permission for it to be forwarded. Furthermore I was informed that I would have to bring either a Lawyer or Policeman with me to collect the card. Which Policeman or Lawyer would sit in a bank waiting for me to be helped. Usually waiting not less than 15 minutes. WHY have I got Power of Attorney if I can't do anything on her card??????