RS
Ray S
1 reviews | Active since Mar 2013
03 Jul 2019, 14:11
Pathetic service at Nedbank
Been trying all day to access my account on NetbaAlso went into the George branck recently to change my address, took me 5 hours THATS RIGHT 5 hours at the branck - eventually at well after closing time he change was made, but even then they got it wrong. Capitec, here I come
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Replies (2)
Nedbank's replyOfficial
03 Jul 2019, 14:22Dear Ray
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
Nedbank's reply03 Jul 2019, 14:22
Official
Dear Ray
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
RS
Ray S's updateReviewer Update
04 Jul 2019, 14:44I have had two responses from Nedbank to my complaint, very promptly, thank you. I also owe the Garden Route Mall branch an apology, since the poor service was not from them but another branch in George. Subsequent service from the GR Mall was good.
RS
Ray S's update04 Jul 2019, 14:44
Reviewer Update
I have had two responses from Nedbank to my complaint, very promptly, thank you. I also owe the Garden Route Mall branch an apology, since the poor service was not from them but another branch in George. Subsequent service from the GR Mall was good.