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Avikar R

1 reviews | Active since Dec 2012

03 Jul 2015, 15:47

Pathetic Service and Harsh Fees

Malcolm De Klerk and his team of Customer Care agents are the most rude and un helpful bunch of customer care agents that I have to spoken to in my life. Nedbank offers poor services that are not transparent and does not protect the consumers rights. They make banking difficult and are ever ready to charge you for everything but never willing to assist with any issues. This is the Steve bank that FNB refers too!

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Replies (1)
Nedbank
Nedbank's reply03 Jul 2015, 16:08
Official
Hello Avikar12,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team