NN
Norma N

1 reviews | Active since Mar 2018

03 Mar 2018, 09:18

Pathetic service again

Pathetic service once again... applying for a loan is torture! Every single time I apply its the same issues. They ask for the same divorce certificates every time. Its 2018, seriously when will you become a bank that can function properly! My surname has changed years ago back to my ****en name. My new ID is issued on that name! Why is this an issue every single time?!

0
Replies (2)
Nedbank
Nedbank's reply03 Mar 2018, 09:34
Official

Dear Norma

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Experience Team

NN
Norma N's update03 Mar 2018, 09:38
Reviewer Update
I've heard that for days now. Just start sorting out the problem!