Pathetic service
<p>I have tried to cancel my home contents insurance with Nedbank for more than a week. I told them not to start my policy at all on 01 December 2016 as they are way too expensive and I have found a better option. In typical Nedbank fashion, I was debited on 01 December anyway. No one cares to listen to your needs at this bank. Besides this,it has now had a knock on effect on my other policies. Because Nedbank debited their unwanted premiums, my ACTUAL insurance that I need and WANT was returned and Nedbank has the audacity to debit my account with a further R130.00 for unpaid debits. I am so ****ed! I want my premiums refunded including the R130.00 that was not yours to take. I don't want your pathetic insurance and I want it done ASAP.</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
