pathetic service!!

<p>I have an accout woth Nedbank more than 2 years.I have never been unhappy until now, visted a nedbank branch near my place of work which is 1.9km away. was assisted by a guy named Josh baloyi who was very rude and did not listen to me as a customer. the query i had was whether i could still use a cheque account that i previous had as i started a new job and our HR department requested proof of banking details. I was advised by the consultant Josh that i could access to the acccount within 30 days even if it closed it could be reopned provided it be in the 30 day period. on my 2nd visit to the same branch on 25/10/2016. i was assisted by a lady called Phuli/Phuti who then advised a different story she advised that the cheque account is closed however my salary will go into the account but i can only access it a day after. i then opened a savings account thinking that when the money goes into the cheque account ill tranfer it to my new savings account. on my 3rd today i was now advised a different story again that my money bounced back as the account is closed and would reject the money automatically. i was then advised by the consultant to follow up in 2 days. i am very upset firstly that i had to walk about and down as i dont have a car and the distance from our work offices is quite far. secondly i keep getting wrong information which suggests that the consultants have no idea what they are speaking of. because if they did i would have had the correct info from the start and all of this could be avoid, now im sitting without a salary which i dont know when i will get. i have never had such such a bad experience with a nedbank honestly i feel like closing my savings account and move to another bank. so disapointed in the service </p>