Pathetic service

<p>On the 28th May i went in to apply for a loan all i needed to do was take in my pay slip which i then did on the 30th may at 16h15. Til now i still have not received the loan. I phoned last week thursday ( 2/06/2016) and i had to send through pay slip again cause they couldnt find out. Navan said to me that he will send through documents and it will tae 72 hours. I phoned head office today and they informwed me thay have not received the documents as yet, so i phoned Queensburgh branch again and spoke to navan he says its strange but he will check up and let me know.</p> <p>How do you people do business. This is pathetic service. I moved over from standard bank not even 2 mpnths ago and this is how you treat new customers</p>