HP
HERMAN P

1 reviews | Active since Jan 2011

14 Jun 2019, 10:09

pathetic service

i complained on the 4th of June 2019 about bad customer service and was told "we have raised it with our teams", i am still waiting on feed back from your team. now you send me a sms to rate your service. WHAT service you never got back to me.

0
Replies (2)
Nedbank
Nedbank's reply14 Jun 2019, 10:13
Official
Dear Herman
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
HP
HERMAN P's update14 Jun 2019, 10:36
Reviewer Update
this is the number your client service manager gave me on10 June 2019  " CCM# ***0 " 
and she don't even get back to me. so i have come to the conclusion that NEDBANK is a bank that is all talk and promises but cant deliver or follow up on complaints.