IG
Ivonne G
1 reviews | Active since Apr 2014
30 Apr 2019, 11:04
PATHETIC SERVICE
I logged a claim with Nedbank over 2 months ago as we had serious floods here and my wooden floor were damaged.
It took your company over a month to send out an assessor to come and have a look at the damage to my floors,
I followed up today to find out that my claim has been rejected because this is 'old damage'
YOUR company took over a month to come and asses the damage, your company wasted time not me.
I have been a client for from 2006 and this is my 1st claim and this is the service that you provide or rather lack of service!!!!
I WANT MY PREMIUMS REFUNDED and i want to cancel my policy so that i can fix the damage to my property myself
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Replies (1)Nedbank's replyOfficial
30 Apr 2019, 11:21Dear Ivonne
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Nedbank's reply30 Apr 2019, 11:21
Official
Dear Ivonne
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
