Pathetic Service

Really disgusted with Nedban**** After struggling for weeks now to get hold of someone in the credit card department, after numerous calls and emails I get told my application was declined due to incorrect and unauthenticated details provided. I call in to ask what this means and I get told its because they could not get hold of me to confirm my details, despite my numerous calls and complaint. I get told I can only apply in 30 days again. Pathetic service!!