AS
Anika S

1 reviews | Active since Feb 2019

18 Feb 2019, 14:31

Pathetic Service

I app**** for a Credit card online online on the 31st of Jan already and still till today I have not received any feedback. When they call me I answer and they drop the call. I have tried calling back you hold for 50mins and never get to speak to a consultant. You call customer care - they useless. Sent complaint emails - no reply. Horrible service

0
Replies (1)
Nedbank
Nedbank's reply18 Feb 2019, 14:42
Official
Dear Anika Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 
Kind regards
Client Service Support