Pathetic Service

Have an investment maturing tomorrow. Someone calls on Friday to renew. Says I must check rates & they’ll call me today. Called 11.30. I am not happy with rates I see online. Lady says they’re trying to get a manager so they can call me back. I decide to come to Bedford Square branch. Been sitting for 25minutes as there is only one investment person operating out of 4 cubicles. Enough is enough Nedbank. Time to find a bank that has staff on duty. The bank is packed with clients waiting... No more...