PATHETIC SERVICE

Called into the call centre to follow up on a payment made on 02/03/2018, held on for 10 mins to get through spoke toa very rude lady who made me hold while she send through the proof of payment for 10 minutes whilst IGNORING ME!!!! She did not come back to me until I hung up. Very frustrating Kopano, she refused to give me her surname and made me hold again. I am disgusted with Nedbank. spoke at 12.56pm.