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Conrad C

1 reviews | Active since Dec 2016

09 Jan 2018, 13:09

Pathetic service

I have ordered 3 different products in the last 2 months. 2 of these orders were late and the experience with the call center is poor. When you call to get an update you are told to wait another 48 hours for a response.

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Replies (1)
Nedbank
Nedbank's reply09 Jan 2018, 14:15
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team