1 reviews | Active since Dec 2016

13 Nov 2017, 09:51

Pathetic Service

I have a home loan with Nedbank which I required the balance on the account in order to have the property listed . I spent 25 minutes on the phone with every single department from the home loans department through to assisted sales only to be shunted between departments, disconnected twice and somehow end up speaking to someone at Telkom.

The quicker I get rid of this account and have nothing to do with Nedbank the better.

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Replies (1)
Nedbank
Nedbank's reply13 Nov 2017, 11:40
Official

Dear Mr Van Tonder

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team