Pathetic Service!

I am trying to see the last transactions on my credit card using the Nedbank app. It only shows 1 transaction! So I try and log onto internet banking......no luck. My pin and password don't work! So I call the call centre. They tell me that Nedbank has problems with the app. They also tell me that they can reset my profile but then I will have to go into the bank to verify certain things.

So they then offer to send a statement via e-mail. BUT, the statement only has transactions up to 5 days ago! They also tell me that I drew cash from my credit card this morning. Total Lie! I paid ESKOM from the banking app. Now when I ask them to check to what account the payment was made, they tell me they will only be able to see that in 24 hours!!!

What kind of a bank is this?

FNB....how can we help you? Here I come!