1 reviews | Active since Aug 2016
Pathetic Service
<p>It took more than 20 minutes for agent to NOT RESOLVE MY REQUEST. I have been waiting for my April statement from Nedbank and it is almost the next billing cycle. The *********** agent could not update my email address was already updated in March! How it is possible for you to send the March statement to the correct email address and the April statement to the email address which no longer exists!!! This is pathetic, the agent kept blaming the system, i honestly do not care what system challenges you are having, it is Nedbank's responsibililty to send me a statement every month!! </p>
Dear Rene
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Rene
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.