CG
Clarissa G

1 reviews | Active since Nov 2015

19 Apr 2016, 08:34

PATHETIC SERVICE

I never received my bank card after running back and fourth and calling, went to Greenacres NedBank Ring Road Port Elizabeth to cancel, which was never cancelled, I had found out that I'm now in arrears with the account. I had returned to the branch and the receptionist had taken my details to ask the specific coinsultant who ' supposingly cancelled'' it ,to contact me, I'm still waiting! Running around since June 2015.

0
Replies (1)
Nedbank
Nedbank's reply19 Apr 2016, 08:52
Official
Hello MoiSui,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team