Pathetic ******* - EXCUSE for a bank

As I write this message I have been trying for the last 90 minutes to resolve my issue.<br> <br> I went to Carlswarld branch yesterday to get 6 months worth of bank statements. <br> 1. This exercise took 45 minutes.<br> 2. checked my balance this morning and have been charged over R1000!!!! <br> <br> I was charged R12 - 85 times!<br> <br> I am in sheer, utter disbelief and trying to contact Nedbank directly doesn't seem to yield a response.<br> <br> Please ensure this is sorted IMMEDIATELY.