PATHETIC OVER

I was called up by Nedbank consultant offering an overdraft on my cheque account, did the check if i qualify,was told i am provisionally approved, i must submit only my id copy and latest payslip thats all and the application will be proceeded(A HUGE LIE AND PATHETIC service) that was on the 27/08/2019 i did a follow everyday 2 days after the application. i called and Got another consultant who said there is a certain form i must sign, which no one ever said anything until i had to run after them and only find out then that my application is not complete without that form.it took a week again after calling everyday only to be told by the consultants manager that still my documents are incomplete and i must send 3 payslips , then definitely now they promise that my application will be processed.another HUGE LIE because nothing happened.Then today again me having to run around wanting feedback calling 4 times been send from pillar to post , i am told its been declined.so not only do consultants dont know anything about the products they offer even their managers as swell are clueless as them.

After been a client from 2015 you would thing they would have the decency to have a basic principle of any business CUSTOMER SERVICE, and they have none its PATHETIC.