Pathetic Nedbank Voyager Service

<p>I have the displeasure of having a Nedbank SAA Voyager Platinum credit card. This card is supposedly aimed at providing benefits to the customer. In particular you are promised an international companion ticket once you have surpassed the R160,000 spend threshold in a particular year. What they do NOT tell you is that they will not give this to you under any circumstances. I have tried endlessly to get this companion ticket, but Nedbank WILL NOT update your spend to reflect the money as you actually spent it. Voyager in return, WILL NOT issue a companion ticket unless Nedbank updates the spent data. I have spoken to numerous people at Nedbank SAA Platinum, including Leon, Darryl and the supposed "escalation manager", Kash Naidoo. Kash Naidoo does not return calls as she promises. If you phone her supposed direct number 011- ********** there is no answer. If you phone her "sub-ordinate" on 011- ********** there is no answer.</p> <p>So now I am left having to fork out R61,000 for a last minute ticket which was supposed to be "free".</p> <p>SAA Voyager and Nedbank is an absolute ******* disgrace!</p>