JS
Johnathan S
1 reviews | Active since Aug 2018
25 Jan 2019, 11:03
PATHETIC MFC.
I've been trying to get this sorted with MFC since Tuesday, not one call back, not one email back, nada, zilch, nothing. Don't know why i pay for "professional banking" when i can't even get a reply from 4 people there. PATHETIC SERVICE all around.
Helpful (0)
Replies (4)0
Replies (4)
Nedbank's replyOfficial
25 Jan 2019, 11:05Dear Johnathan Solms Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Kind regards
Client Service Support
Nedbank's reply25 Jan 2019, 11:05
Official
Dear Johnathan Solms Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Kind regards
Client Service Support
JS
Johnathan S's updateReviewer Update
25 Jan 2019, 13:46No they won't. It's been 3 hours since this post, since Tuesday my emails and calls. Maybe they'll contact me when FNB contacts them to move my accounts.
JS
Johnathan S's update25 Jan 2019, 13:46
Reviewer Update
No they won't. It's been 3 hours since this post, since Tuesday my emails and calls. Maybe they'll contact me when FNB contacts them to move my accounts.
JS
Johnathan S's updateReviewer Update
25 Jan 2019, 14:09I got someone to finally help me. Thank you anyway.
JS
Johnathan S's update25 Jan 2019, 14:09
Reviewer Update
I got someone to finally help me. Thank you anyway.
JS
Johnathan S's updateReviewer Update
28 Jan 2019, 08:05Okay so no they also didn't help. Even though MFC sent me the letter confirming the settlement was paid in full and my MFC account will be closed, they added another debit order without my knowledge, without authorization from me, kept the old debit order active as well. So now Nedbank just continues to ***** from my account. Will be sending these through to the OBSSA, i'm fed up with the incompetence from Nedbank and MFC.
JS
Johnathan S's update28 Jan 2019, 08:05
Reviewer Update
Okay so no they also didn't help. Even though MFC sent me the letter confirming the settlement was paid in full and my MFC account will be closed, they added another debit order without my knowledge, without authorization from me, kept the old debit order active as well. So now Nedbank just continues to ***** from my account. Will be sending these through to the OBSSA, i'm fed up with the incompetence from Nedbank and MFC.