Pathetic Greenbacks System

I has a terrible experience try to use my Nedbank Greenbacks to book two tickets on a flight with Mango.<br> <br> I initially tried to transfer some Greenbacks from one account to another (to cover the whole flight) on 21/11/2015. But as this did not happen within an hour, I decided to rather use the Greenbacks on one account and pay the difference (as I did not want to wait for the flight prices to go up). But after waiting for a whole week without receiving an sms with a voucher number, I tried again on 28/11/2015. It was then I saw that neither the transfer nor the Mango voucher purchase went off either account.<br> <br> I again tried to purchase a Mango voucher using my Greenbacks, but after waiting an hour and not receiving a voucher number, I gave up and paid for my flights with my credit card. The extremely annoying part was that the price of the flights went up by over R1600 during this time.<br> <br> I finally got an SMS with my voucher number on the 30/11/2015.<br> <br> This is a useless system, as when one wants to book a flight one does not want to wait for 48 hours to book, as prices will go up by then.<br> <br> I am really disappointed with Nedbank.