Pathetic from Nedbank

So I have a personal loan with my bank nedbank whom I've been with for years might I add..never once missed a payment until now recently, I unfortunately am now a victim of ***ual harassment at my work place and they have made it absolutely impossible for me to stay due to keeping this predator employed which has sent me into a mental breakdown, they don't want to let him go and won't accommodate me in any way, so I was forced to go and now have a case running of Constructive Dismissal, my own bank whom I pay a protection plan fee with every month, says I have no plausible cause for cover and rejected my claim. You would think in a time like this they would assist as I'm unemployed