SL
Soffiya L

1 reviews | Active since Jun 2019

26 Oct 2021, 13:19

Pathetic excuse for a bank!!!

Nedbank global banking I am actually appalled . This is not the second time I have had to do a recall of funds sent to America . The bank in question is a top tier bank, Wells Fargo . Who I was told you have a good relationship with. Probably a lie as well . I sent funds over a month ago . Nothing was received by the recipient. I then did a track and trace which I was charged for ! Not a free service right? So I expect to be updated on all activity regarding the transaction . Think again ! I had to keep calling and calling to see what was going on . Not one person bothered to call me . Now , I have filled in your recall form . Again this Cherly Bouwer woman is handed this case. I have been waiting for other a week now for her to bother to call me . Still nothing ???

Two things needs to happen now !

1. Since all your calls are recorded , I am requesting all the call recordings for my case. The track and trace and the recall ; ref ***0 2. I suggest this be sorted out by COB Friday , I will not wait any longer for my money to be sent back to me !!!!!

I will be taking this to all social media platforms as this seems to be the only way you people see anyone’s complaint and even bother responding!!!!

I suggest someone call me immediately

*** / ***

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Replies (3)
SL
Soffiya L's update29 Nov 2021, 23:40
Reviewer Update
track this money now ! I want to know who your intermediary bank is and I want to know they are holding my money ! I don’t want to be told the beneficiary declined the recall because I know they did because they CANNOT SEND MONEY THAT THEY DID NOT GET !!!!!!!

WHO IS YOUR INTERMEDIARY BANK!?!!! And why is this info so secretive and why was I told that there is no way you guys can contact them to find out what is happening ????
SL
Soffiya L's update29 Nov 2021, 23:40
Reviewer Update
track this money now ! I want to know who your intermediary bank is and I want to know they are holding my money ! I don’t want to be told the beneficiary declined the recall because I know they did because they CANNOT SEND MONEY THAT THEY DID NOT GET !!!!!!!

WHO IS YOUR INTERMEDIARY BANK!?!!! And why is this info so secretive and why was I told that there is no way you guys can contact them to find out what is happening ????
SL
Soffiya L's update29 Nov 2021, 23:43
Reviewer Update
This money is stuck in the corresponding bank and I want answers!!!

If this is not done I will be involving my lawyers !

You have been sent proof that the beneficiary has not received the money !!!!!! Now we are still waiting ! I will be making a point of taking this further. Someone has messed up there and is not leaving this **** for us to sort out !

No one has called me or answered my calls and we keep getting the same answer

WHERE IS THE MONEY!!!!!!!!

I suggest you chat to

CELESTE STANLEY !!!***



She is *********** and rude !!! Clearly you people employ the most uneducated , unprofessional people !

Mark my words I will take this to all platforms if I have to !

****************!!!!!