1 reviews | Active since Jun 2015
Pathetic Customer Service,
I had signed a contract for a credit card with Nedbank.Upon signing the contract, it was stipulated regarding bank details and it would have been obvious to place a debit order to pay the credit card. No one placed a debit order n expected me to pay cash. I called various times to.sort the problem out and last I spoke to Nasreen Aberams and a consultant before that, who promised me that they will investigate the problems, she's a damn **** n I wish the worst for her future, and how can one do that to someone else, I told her to sort and investigate the problem. Then today an sms saying that the full amount has been debited from my account, please which is fine, but that's NOT WHAT WE AGREED UPON. I am therefore settling the full amount today. And I want this closed with immediate effect, and I AM GOING TO TELL EVERYONE NOT TO DO ANYTHING WITH NEDBANK, BECAUSE YOU GUYS HAVE PATHETIC CUSTOMER SERVICES, IM AT A POINT WHERE I WILL STAND OUTSIDE ANY BRANCH AND TELL EVERYONE HOWBBAD SERVICE YOU GUYS HAVE.<br> It was never about money, it was the concept if doing things the right way.
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
