MS
Marc S
1 reviews | Active since Jul 2011
27 May 2019, 19:35
Pathetic beyond belief!!!!!
I have bought a new iPhone. I moved my simm from my old phone to my new phone. I’ve tried to get the Money & Suite app to work on the new phone and it just locks me out!!! I phoned for help and got cut off twice, transferred to three different people and not one of them could help me!!!!!!!!!!!!!!!! So I’m sitting here unable to use either of my Apps and getting no help from NEDBAN****!!!!!!
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Replies (2)
Nedbank's replyOfficial
28 May 2019, 07:32 Dear Marc Your concerns have been noted and a resolution manager will contact you to discuss the way forward. Kind regards Client Service Support
Nedbank's reply28 May 2019, 07:32
Official
Dear Marc Your concerns have been noted and a resolution manager will contact you to discuss the way forward. Kind regards Client Service Support
MS
Marc S's updateReviewer Update
29 May 2019, 10:40Second day and as expected zero calls from NEDBANK!!!!!!!
Still sitting and waiting for them to care about their customer!!!!!!!!
Still sitting and waiting for them to care about their customer!!!!!!!!
MS
Marc S's update29 May 2019, 10:40
Reviewer Update
Second day and as expected zero calls from NEDBANK!!!!!!!
Still sitting and waiting for them to care about their customer!!!!!!!!
Still sitting and waiting for them to care about their customer!!!!!!!!