Pathetic Bank specialising in unauthorised debits!!

<p>This bank must be thee worst bank to correspond with.</p> <p>I had a credit card for some time with Nedbank and decided it was time to also open up a check account with Nedbank which I pay R180 per month for.</p> <p>I was retrenched from my previous employer Feb 2016 last year and recently started working in a new company Jan.</p> <p>I opted on being loyal and staying with the bank, got an advance from current employer so I can perform my duties as I work in a sales industry, before the month even ends R3100 is taken from my account.</p> <p>Before I even get the chance to even make any sort of communication to notify that I’m now working money is taken.</p> <p>I found out this week that my account was taken to the legal department and the funds won’t be refunded.</p> <p>Where was the communication before hand to state my account is being handed over?</p> <p> Where was the communication from the legal department to state they have my account?</p> <p> Nedbank has the same number on the system and email address but failed to call /sms/ or even email to state my account is being handed over.</p> <p>Last I woke with someone which was last year sometime I clearly stated I was retrenched and I was unemployed.</p> <p>Logically speaking I would have not requested payment to be made with the money I needed to perform my duties on the same account I knew was waiting to perform unauthorised debits.</p> <p>My mistake. Moving forward I will share my story to everyone I know so they can think twice before opening or keeping an account with Nedbank.</p> <p>I will also be closing this current account as soon as possible.</p> <p>Yvonne Dlamini , please find out on resolution time before giving wrong time scale.</p> <p>Karen Venter, unhelpful and a waste of time calling you.</p> <p>Ngobese, C. (Celimpilo) ,a real pain trying to communicate with and im sure my account was not correctly noted with what I was actually trying to tell you!</p> <p>No point is speaking more about customer service as this is only a reflecting on the company’s rules and regulations.</p> <p>In time when the time is right and when I recover from this set back which would be next month, legal advice will be will be processed on my side as well.</p> <p> </p> <p>Thanks for nothing Nedbank!</p> <p> </p> <p> </p> <p> </p>