Pathetic (as usual)
<p>A colleague sent me and a friend a few thousand rand each yesterday morning. He used Standard Bank's online business banking facility. My friend has a Capitec account. His money arrived in his account yesterday evening at 7pm. I'm still waiting for my money to appear in my Nedbank account. Go figure. I have launched a great business and someone suggested I talk to Nedbank about a business account. After this experience that is NOT going to happen. Just saying.</p>
I am going to lodge a complaint with the Banking Ombudsman so I will need a written response to this complaint please. And of course I will make a real meal of this with friends and all over Face Book. It is time that Nedbank's pathetic service gets some airtime. Perhaps Cape Talk .. Yes! That's an idea. So useless!
I am going to lodge a complaint with the Banking Ombudsman so I will need a written response to this complaint please. And of course I will make a real meal of this with friends and all over Face Book. It is time that Nedbank's pathetic service gets some airtime. Perhaps Cape Talk .. Yes! That's an idea. So useless!
Dear Bernard,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Bernard,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team