1 reviews | Active since Oct 2016

07 Oct 2016, 13:58

Pathetic

<p>I paid up my credit card and asked for my account to be closed and that I get a formal letter stating that it's closed. It has been 2 weeks and R150 worth of airtime gone because the card collections division simply don't care about my request to get this letter. This is why I'm leaving, can someone please send me the closure letter so that I don't have to deal with you anymore!!!!</p>

0
Replies (1)
Nedbank
Nedbank's reply07 Oct 2016, 15:55
Official

Dear Katlego,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team