PATHETIC!!!!!!

I Am now fed up with MFC i have been emailing phoning with no assistance regarding the installment of my vehicle i have an outstanding amount in 30 DAYS which i have been emailing for assistance to catch up in 2 installments still no feedback received a lady from Cheetah Business got in contact with me i have explained everything to her she would not assist me at all i have proof on email that i have been in touch with MFC to pay of the Arrears amount with current installment over 2 months nobody assisted me what bad service is this for you to treat a client like this i have been in contact and no one on your side wants to help me so what is the use, today they wanted to collect my car FOR WHAT? after i tried to get in touch to make a plan you guys are pathetic and now i'm getting threatened that if i do not make immediate payment they will collect the car I have been paying every month i'm 1 month behind ONE!!! now i get treated like a ********.. i want this sorted and assistance if not i'm going to the ombudsman and i will take this further i have rights as a client and you guys don't give a **** about us and i have all the proof every email every response track record of every phone call made to MFC,, what is the use they say keep in touch if you can't make a payment if you guys don't even bother to help... i'm going to take this further because im no tired of this