zM
zama M

1 reviews | Active since Oct 2014

29 Oct 2016, 17:08

pathertic service

<p>i went to Nedbank Tsakane mall on the 27/10/2016 , wow the banker was so terrible he told me i can not use my SA id to buy the mtn share as the id photo is dark . the same bank opened the account for me in 2014 with the same id , but when i try to uplift my life then i can not use the id . i have been using the id for the past 13 years should i blame the home affairs i dont think so ,not after 13 years , i am just a disabled South African who wanted to invest nothing else .i wish people can stop using their powers to wrong people.</p>

0
Replies (2)
Nedbank
Nedbank's reply30 Oct 2016, 20:15
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply03 Nov 2016, 12:45
Official

We thank you for allowing us to intervene and provide feedabck regarding your complaint. Kindly convert your complaint status.

We look forward to a long-lasting relationship.

Kind regards

Client Experience Team