Past frustrated with Nedbank.

I am past frustrated with Nedbank. Not only is there issues with my power of attorney each year, this year they made away with me calling and contacting my local branch with an idiotic call center that's useless. I already moved R 1.5 million+ from Nedbank in the past to Absa due to poor service I received from Nedbank, but it seems they just keep on improving their poor service levels each year.